Reach out to us through our office locations and dedicated email contacts for prompt and professional assistance.
45 Buckler Ride
Crowthorne RG45 6WP
hello@envirotechinsight.co.uk
Privacy Policy
Last updated: 19 June 2026
1. Introduction
EnviroTech Insight Ltd respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share and protect personal data when you visit our website, contact us, request information or a quotation, engage our consultancy services, participate in an environmental monitoring project, use an air quality data platform provided by us, or contact our technical support team.
It also explains your rights under United Kingdom data protection legislation.
2. Who We Are
EnviroTech Insight Ltd provides air quality monitoring, environmental sensor evaluation, aerosol measurement, environmental modelling, data analysis and technical consultancy services.
For data protection purposes, our contact details are:
EnviroTech Insight Ltd
45 Buckler Ride
Crowthorne
RG45 6WP
United Kingdom
Email: hello@envirotechinsight.ac.uk
Website: https://envirotechinsight.co.uk/
EnviroTech Insight Ltd may act as a data controller where we determine how and why personal data is processed.
Where we process personal information solely on the documented instructions of a client, local authority, school, university, public body or another organisation, we may act as a data processor on behalf of that organisation.
3. Personal Data We May Collect
We may collect personal information that you provide directly to us, including your name, organisation, job title, business email address, telephone number, business address and details of your enquiry.
Where you request a quotation or engage our services, we may collect project information, contractual records, purchase order information, billing contact details, payment records and correspondence associated with the service.
Where you use an air quality monitoring platform provided by us, we may process your name, organisation, business email address, assigned project or city, account role and account status.
For security and system administration, the platform may record login timestamps, Internet Protocol addresses, browser information, authentication status, failed login attempts, account changes and audit events.
Environmental monitoring projects may involve sensor identifiers, site coordinates, installation height, site classification, photographs, calibration records, maintenance information, device health data and environmental measurements.
Air quality measurements do not normally identify an individual. However, precise residential coordinates, site photographs or installation records may constitute personal information where they can be associated with a particular person, household or property.
When you visit our website, technical data may be collected automatically, including your Internet Protocol address, browser type, device type, operating system, referring website, pages visited and website interaction information.
We do not intentionally collect medical information, financial account credentials, information about children or other special category personal data unless this is necessary for a specific project and appropriate legal, contractual and technical safeguards have been established.
4. How We Collect Personal Data
We may collect personal data when you:
Complete a contact form on our website
Contact us by email or another communication channel
Request information, a quotation or technical advice
Enter into a contract with us
Create or use a monitoring platform account
Attend a workshop or technical training session
Submit a support or maintenance request
Participate in an environmental monitoring project
We may also receive professional contact details from your employer, project lead, contracting authority, research partner or another organisation involved in delivering a project.
Technical information may be collected automatically when you access our website, platform or digital services.
5. How We Use Personal Data
We may use personal data to respond to enquiries, prepare quotations, manage contracts and deliver environmental monitoring, modelling, data analysis and consultancy services.
We may also use personal data to create and administer platform accounts, manage user permissions, provide training, deliver technical support, coordinate sensor deployment, manage calibration and maintenance records, process invoices and maintain project documentation.
Technical account information may be used to authenticate users, protect the platform, investigate service issues, prevent unauthorised access, maintain audit records and support incident response.
Site and project information may be used to design monitoring networks, prepare risk maps, identify representative monitoring locations, coordinate installation, assess sensor performance, conduct quality assurance and prepare technical reports.
We may retain information where necessary to comply with legal, regulatory, contractual, accounting, insurance and professional obligations.
EnviroTech Insight Ltd does not sell personal data and will not use client, city or project data for unrelated commercial purposes without appropriate authorisation.
6. Lawful Bases for Processing
We process personal data only where an appropriate lawful basis applies.
Processing may be necessary to enter into or perform a contract with you or your organisation.
We may process information where necessary to comply with legal obligations.
We may rely on legitimate interests where processing is reasonably necessary to operate our business, respond to professional enquiries, administer projects, maintain system security, provide business services or protect our legal interests.
Where consent is required, such as for certain marketing activities or non essential cookies, we will request consent before processing. Consent may be withdrawn at any time.
7. Contact Forms and Enquiries
When you submit a website enquiry, we collect the information entered into the form, which may include your name, email address, subject and message.
We use this information to respond to your enquiry, assess your requirements and provide requested information.
Enquiry information will not be used for unrelated marketing unless you have agreed to receive such communications or another lawful basis applies.
8. Cookies and Website Analytics
Our website may use essential cookies required for security, navigation, accessibility and website operation.
With your permission, we may use analytics or functional cookies to understand how visitors use the website and to improve website performance.
You may manage or withdraw consent for optional cookies through the cookie settings available on the website.
You can also configure your browser to reject or remove cookies. Disabling essential cookies may affect certain website functions.
9. Air Quality Monitoring and Environmental Data
Our services may collect particulate matter, gaseous pollutant, temperature, relative humidity, meteorological, noise or equipment status data.
Environmental measurements will normally be linked to a sensor identifier and monitoring location rather than an individual.
Where monitoring takes place at a residential property, school or sensitive site, access to exact coordinates, photographs and site metadata will be restricted to authorised users.
Environmental data may be processed to support calibration, quality assurance, exposure assessment, hotspot identification, environmental modelling, planning and technical reporting.
Where EnviroTech Insight Ltd processes environmental or site data on behalf of a client, the data will be handled according to the relevant contract and the client’s documented instructions.
10. Data Sharing
We may share personal information with trusted service providers where this is necessary to operate our website, deliver services or fulfil contractual obligations.
These organisations may include:
Cloud and website hosting providers
Database and platform providers
Environmental sensor manufacturers
Communications and connectivity providers
Logistics and delivery companies
Professional advisers
Payment and accounting providers
Approved technical subcontractors
Project partners authorised by the relevant client
Service providers may only process personal information for authorised purposes and must apply appropriate confidentiality, data protection and security controls.
We may also disclose information where required by law, regulation, court order or a valid request from an authorised public authority.
11. International Data Transfers
We aim to store and process personal data within the United Kingdom where this is appropriate to the service and agreed hosting arrangement.
Some approved technology or service providers may process information outside the United Kingdom.
Where an international transfer occurs, we will use an appropriate lawful safeguard, such as an adequacy regulation, an approved international data transfer agreement, contractual safeguards or another lawful transfer mechanism.
12. Data Security
We apply technical and organisational measures designed to protect personal information against accidental loss, misuse, unauthorised access, alteration, disclosure or destruction.
Depending on the service, these measures may include encrypted communications, encryption of stored data, role based access control, individual user accounts, multifactor authentication for administrative access, secure backups, audit logging, vulnerability management, software updates and controlled supplier access.
Access to personal information is limited to authorised personnel and approved service providers who require access for legitimate business or service delivery purposes.
No online platform can be guaranteed to be completely secure. We therefore review risks and update our controls where reasonably necessary.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
General enquiries that do not result in a contract may normally be retained for up to two years after the last meaningful contact.
Client, contract, procurement and financial records may normally be retained for up to seven years where required for legal, accounting, insurance or tax purposes.
Platform account information will normally be retained while the account is active and deleted or anonymised within 90 days after account closure, unless a longer period is required.
Security and access logs may normally be retained for up to 12 months.
Technical support records may normally be retained for up to three years after an issue is resolved.
Environmental monitoring data will be retained according to the relevant contract or project requirements.
Where EnviroTech Insight Ltd acts as a data processor, retention and deletion will follow the documented instructions of the relevant data controller.
14. Your Data Protection Rights
Depending on the circumstances, you may have the right to:
Request access to personal information held about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Request restriction of processing
Object to certain processing
Request transfer of your personal information
Withdraw consent where processing is based on consent
Object to direct marketing at any time
Some rights are subject to legal conditions and exemptions.
We may ask you to provide information necessary to confirm your identity and understand your request.
To exercise your rights, contact:
15. Account and Data Deletion
Users may request closure of their platform account and deletion of associated personal information.
Verified requests will be handled within the timeframe required by applicable law.
Personal information remaining temporarily within secure backups will be removed through the normal backup rotation process.
Environmental monitoring data belongs to the relevant client, city or project owner and will not be deleted following an individual account request unless the authorised data owner provides appropriate instructions.
16. Marketing Communications
We may send relevant business communications where you have requested information, consented to receive updates or where another lawful basis permits us to do so.
You may stop receiving marketing communications at any time by using the unsubscribe facility in the communication or contacting us directly.
We do not sell or rent contact information to third parties for marketing purposes.
17. Artificial Intelligence and Automated Analysis
We may use automated analytical methods to support air quality data validation, anomaly detection, sensor diagnostics, correction modelling and quality assurance.
We do not use automated processing to make decisions about individuals that produce legal or similarly significant effects.
Client, city or project data will not be entered into publicly accessible artificial intelligence services or used to train external artificial intelligence models without appropriate authorisation, risk assessment and safeguards.
18. Children
Our website and services are intended primarily for organisations, professionals, researchers, public bodies and business users.
Where environmental monitoring takes place in a school or another location used by children, monitoring will focus on environmental conditions.
We will not intentionally collect personal information about children unless it is necessary, lawful and supported by appropriate permissions and safeguards.
19. Personal Data Breaches
We maintain procedures for identifying, recording, investigating and managing personal data breaches.
Where a breach meets the legal reporting threshold, we will notify the Information Commissioner’s Office without undue delay and within the required timeframe.
Where required, affected individuals will also be informed.
20. External Links
Our website may contain links to websites operated by other organisations.
EnviroTech Insight Ltd is not responsible for the privacy practices, security or content of external websites. You should review the privacy information provided by the relevant organisation before submitting personal data.
21. Complaints
Please contact us first if you have concerns about how we use your personal information.
You also have the right to complain to the Information Commissioner’s Office, which is the United Kingdom supervisory authority for data protection.
22. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our services, systems, suppliers or legal obligations.
The latest version will be published on this page with the date of the most recent update.
23. Contact Us
For privacy questions, individual rights requests or concerns about the use of personal information, please contact:
Privacy Contact
EnviroTech Insight Ltd
45 Buckler Ride
Crowthorne
RG45 6WP
United Kingdom
Email: hello@envirotechinsight.ac.uk
Website: https://envirotechinsight.co.uk/
GDPR and Data Protection Policy
Last updated: 19 June 2026
1. Purpose
EnviroTech Insight Ltd is committed to processing personal information lawfully, fairly, transparently and securely.
This policy explains the standards, responsibilities and controls applied by the company when processing personal information under the UK General Data Protection Regulation, the Data Protection Act 2018 and other applicable data protection requirements.
2. Company Details
EnviroTech Insight Ltd
45 Buckler Ride
Crowthorne
RG45 6WP
United Kingdom
Email: hello@envirotechinsight.ac.uk
Website: https://envirotechinsight.co.uk/
3. Scope
This policy applies to personal information processed through our website, consultancy services, air quality monitoring projects, sensor evaluation activities, environmental modelling, data analysis, monitoring platforms, training, client administration, supplier management and technical support.
It applies to directors, employees, consultants, contractors and approved third parties who process personal information for or on behalf of EnviroTech Insight Ltd.
4. Data Protection Roles
EnviroTech Insight Ltd acts as a data controller where it determines why and how personal information is processed.
The company may act as a data processor where it processes information on the documented instructions of a client, city authority, university, school, public organisation or another data controller.
Where another organisation processes personal information on behalf of EnviroTech Insight Ltd, appropriate contractual, confidentiality and security requirements will be applied.
5. Data Protection Principles
EnviroTech Insight Ltd applies the following principles:
Personal information must be processed lawfully, fairly and transparently.
Information must be collected for specified, explicit and legitimate purposes.
Only information reasonably necessary for the intended purpose should be collected.
Personal information should be accurate and kept up to date where required.
Information should not be retained for longer than necessary.
Appropriate technical and organisational measures must protect the confidentiality, integrity and availability of information.
The company must be able to demonstrate compliance through appropriate records, policies, agreements and controls.
6. Lawful Processing
An appropriate lawful basis will be identified before personal information is processed.
Depending on the activity, the lawful basis may be consent, performance of a contract, steps taken before entering into a contract, compliance with a legal obligation or legitimate interests.
Where special category personal information is processed, an additional legal condition will be identified and documented.
Consent will be specific, informed and capable of being withdrawn.
7. Transparency
Individuals will be provided with clear information about how their personal information is used.
Privacy information will explain:
What information is collected
Why it is collected
The lawful basis for processing
How it will be used
Who it may be shared with
How long it will be retained
Whether it may be transferred internationally
What rights individuals have
How to make a complaint
Privacy information will normally be provided when personal information is collected.
8. Data Minimisation and Purpose Limitation
EnviroTech Insight Ltd will collect only information reasonably required to provide services, administer projects, maintain security and fulfil legal or contractual obligations.
Environmental measurements will be separated from personal identifiers wherever reasonably possible.
Exact residential coordinates, installation photographs and sensitive site details will only be collected where necessary and will be protected through appropriate access restrictions.
Personal information will not be reused for an incompatible purpose without an appropriate lawful basis and additional privacy information where required.
9. Privacy by Design
Data protection will be considered when designing new services, sensor networks, monitoring platforms, databases, integrations and analytical processes.
The design process will consider the amount of personal information collected, access permissions, encryption, retention, deletion, supplier access and individual rights.
A Data Protection Impact Assessment will be considered where proposed processing is likely to create a high risk to individual rights and freedoms.
10. Information Security
Security measures will be selected according to the sensitivity, volume and nature of the information being processed.
Controls may include:
Encrypted data transmission
Encryption of stored information
Role based access control
Multifactor authentication
Individual administrative accounts
Secure backups
Audit logging
Security updates
Vulnerability management
Incident response procedures
Controlled supplier access
Access will be limited to authorised persons and removed when no longer required.
11. Individual Rights
EnviroTech Insight Ltd maintains procedures for recognising and responding to individual data protection rights.
Depending on the circumstances, these rights may include access, correction, deletion, restriction, objection, portability and withdrawal of consent.
Requests may be made verbally or in writing.
The company may request reasonable information to verify identity and clarify the scope of a request.
Requests should be sent to:
12. Data Retention and Secure Disposal
Retention periods will be determined by the purpose of processing, contractual obligations, client instructions, legal requirements and operational necessity.
Information that is no longer required will be securely deleted, anonymised or destroyed.
Where information remains in backups, deletion will occur through the normal backup rotation process.
Where EnviroTech Insight Ltd acts as a processor, personal information will be returned or deleted according to the controller’s documented instructions unless retention is required by law.
13. Suppliers and Data Processors
Before appointing a supplier that will process personal information, EnviroTech Insight Ltd will assess whether the supplier provides appropriate data protection and information security safeguards.
Data processing agreements will address:
Documented processing instructions
Confidentiality
Security measures
Use of subprocessors
Support for individual rights requests
Personal data breach support
Return or deletion of information
Audit and assurance requirements
Supplier access will be limited to the information and duration required for the approved service.
14. International Transfers
Personal information will not be transferred outside the United Kingdom unless the transfer complies with applicable data protection requirements.
Where required, the company will use an adequacy regulation, approved contractual protection, an international data transfer agreement or another lawful mechanism.
Transfer risks and relevant safeguards will be assessed where appropriate.
15. Personal Data Breaches
A personal data breach may involve accidental or unlawful loss, destruction, alteration, unauthorised disclosure of or access to personal information.
Suspected incidents must be reported promptly to the company’s privacy contact.
The company will assess the nature of the incident, the information involved, the individuals affected, the likely consequences and the measures required to contain and correct the issue.
Where legally required, the Information Commissioner’s Office will be notified without undue delay and within the applicable reporting period.
Where a breach is likely to result in a high risk to individuals, affected persons will be informed unless an applicable exemption applies.
All incidents, assessments and decisions will be documented.
16. Training and Confidentiality
Personnel with access to personal information must understand their privacy, data protection and confidentiality responsibilities.
Training will be provided according to role and level of risk.
Confidentiality responsibilities continue after employment, engagement or system access has ended.
17. Records and Accountability
EnviroTech Insight Ltd will maintain appropriate records relating to processing activities, lawful bases, retention decisions, supplier arrangements, security measures, rights requests, risk assessments and personal data breaches.
Policies and controls will be reviewed when services, systems, suppliers or legal requirements change.
18. Artificial Intelligence and Automated Analysis
Automated tools may be used to support environmental data validation, sensor diagnostics, anomaly detection, correction modelling and technical analysis.
Client, city or project data will not be submitted to publicly accessible artificial intelligence services or used to train external models without appropriate authority, risk assessment and contractual safeguards.
Raw measurements, corrected data and automated quality flags will be retained separately where required to maintain technical traceability.
Automated tools will not be used to make decisions about individuals that produce legal or similarly significant effects unless appropriate lawful safeguards have been established.
19. Policy Responsibility
Responsibility for coordinating data protection enquiries, individual rights requests, personal data incidents and policy reviews rests with the authorised privacy contact.
Privacy Contact
EnviroTech Insight Ltd
45 Buckler Ride
Crowthorne
RG45 6WP
United Kingdom
Email: hello@envirotechinsight.ac.uk
Website: https://envirotechinsight.co.uk/
20. Complaints
Concerns about the processing of personal information should be submitted to the company’s privacy contact.
EnviroTech Insight Ltd will investigate complaints fairly and respond within a reasonable period.
Individuals also have the right to complain to the Information Commissioner’s Office.
21. Policy Review
This policy will be reviewed at least annually and whenever there is a significant change to the company’s services, systems, suppliers, processing activities or applicable legal requirements.
Policy owner: EnviroTech Insight Ltd
Next review date: 19 June 2027